Effective date: 2025-07-01
Welcome to Clappa! These Terms of Service ("Terms") govern your use of the Clappa platform, available at clappa.ai, operated by Turtleneck AB, a company registered in Sweden. By signing up for or using Clappa, you agree to these Terms.
Clappa is a data analytics and growth copilot tool designed to provide insights, visualizations, and growth suggestions based on your website traffic and funnel data. It is a decision support tool - not a decision maker.
You are solely responsible for how you use Clappa's insights and suggestions. Clappa does not guarantee any specific outcomes, such as increased traffic or revenue. You are responsible for interpreting the information and deciding what actions to take.
Clappa offers intelligent suggestions based on data you provide or track through the platform. However:
We do not guarantee any specific results, improvements, or business outcomes.
Your success depends on many external factors beyond Clappa's control, including your marketing strategy, product, pricing, seasonality, and user behavior.
To the fullest extent permitted by law, Clappa and its owners, employees, or partners shall not be held liable for:
Clappa offers paid subscriptions via Stripe. All prices are displayed in USD and are exclusive of VAT.
All plans include a 7-day free trial. You may cancel anytime before the trial ends to avoid charges. No refunds are provided after billing unless required by law.
Clappa is designed to be privacy-friendly. We do not collect personal user data such as names, emails, or IP addresses from your site visitors. Analytics are based on anonymous fingerprints and session data. For more information, see our Privacy Policy.
You can cancel your subscription at any time. Clappa also reserves the right to suspend or terminate accounts that abuse the service, violate the Terms, or attempt to reverse-engineer or misuse the platform.
These Terms are governed by the laws of Sweden. Any disputes shall be resolved in Swedish courts unless another jurisdiction is required by law.
We may update these Terms from time to time. If changes are significant, we'll notify you by email or via the platform. Continued use of Clappa after the changes means you accept the new Terms.
If you have questions about these Terms, contact us at hello@clappa.ai